Frequently Asked Questions – Normal Aquatics

Normal Aquatics specializes in custom aquarium design, installation, and maintenance, as well as outdoor ponds and water feature construction. We create stunning aquatic environments for homes and businesses, tailored to each client’s vision, space, and lifestyle. Below are answers to some of the most common questions we receive about our services.

What types of aquariums do you design and build?

Normal Aquatics designs and builds fully custom aquariums of all sizes and styles, including freshwater, saltwater, reef systems, and specialty displays. Every tank is tailored to the space, style, and needs of the client.

Can you maintain the aquarium after installation?

Absolutely. We offer routine aquarium maintenance packages that include water testing, cleaning, system checks, equipment service, livestock health monitoring, and more.

What is the typical timeline for a custom aquarium project?

Project timelines vary based on size and complexity, but most custom builds take between 2–8 weeks from design approval to installation. Larger or highly specialized builds may require more time.

Do you assist with selecting fish, coral, and aquatic plants?

Yes. Our team helps you choose livestock that is compatible, healthy, and visually appealing, ensuring a thriving and balanced environment in your aquarium.

What types of outdoor water features do you install?

Normal Aquatics installs outdoor ponds, koi ponds, waterfall features, streams, fountain systems, and naturalistic landscape water elements customized to your property and aesthetic.

Can you maintain outdoor ponds and water features after installation?

Yes. We provide ongoing seasonal and year-round pond maintenance including cleaning, filtration service, algae control, pump inspections, and overall system care.

Do you repair existing aquariums, ponds, or equipment?

We service and repair existing systems even if we did not install them. Services include pump replacement, leak repairs, filtration upgrades, plumbing fixes, and system troubleshooting.

Can you upgrade an older aquarium or pond system?

Definitely. Whether you’re looking to modernize equipment, improve filtration, add lighting, or refresh the look of your system, we provide complete upgrade solutions.

What areas do you serve?

Normal Aquatics is based in Bridgeport, CT serves residential and commercial clients throughout the tri-state region, including homes, offices, restaurants, healthcare facilities, retail spaces, and more. 

Do you offer consultations before starting a project?

Yes. We provide on-site or virtual consultations to discuss project goals, design preferences, system requirements, timeline, and budget before moving into the design phase.

Is ongoing care required for an aquarium or pond to stay healthy?

Yes. Like any living environment, aquatic systems require regular maintenance to ensure water quality, equipment reliability, and the health of all fish and plants. We offer flexible service plans to meet your needs.

What kinds of filtration systems do you use?

We select and install filtration systems based on the unique demands of your aquarium or pond. Options may include biological, mechanical, chemical filtration, UV sterilizers, sump systems, and advanced equipment for high-performance habitats.

Can you provide emergency service if something goes wrong?

Yes, we offer emergency support for equipment breakdowns, water quality issues, livestock emergencies, and other urgent situations to protect your aquatic system.

Do you work with contractors, architects, and designers?

Often. We collaborate with builders and design professionals to integrate aquariums and water features into new homes, renovations, and commercial construction projects.